Even though the hosting service provided by the different companies is virtually identical, every provider has got a personalized platform with its own tweaks and ways to execute particular procedures. In cases like this, an extensive knowledge base would be extremely useful both for persons with zero experience and for technically skilled individuals who will eventually learn how given operations are accomplished, but will lose precious time meanwhile. The aim of such a knowledge base is to help make the service quick and simple to use, saving users a lot of time and efforts. The consequence is happier clients, as they can effortlessly find the info they want, and substantially less work for the support staff representatives, because usually the majority of the questions and issues that clients have are already included in the knowledge base. In case the articles themselves are expertly written and encompass more things, you will be able to find out more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Web Hosting

If you purchase a web hosting package from our company, you’ll acquire access to our elaborate online help documentation where you will find info about practically everything related to our web hosting plans. The topics vary from how to set up an e-mail address on your feature phone, to how to do various things using an .htaccess config file. The articles are written in a simple-to-understand manner and feature comprehensive guidelines on how to accomplish a specific operation in your Hepsia Control Panel. You can also find info that is not related directly to Hepsia, for instance one that concerns web apps on your personal computer. The entire list of articles will be available in the Control Panel’s Help section, but the ones that are dedicated to a certain section can be accessed on the spot. Since we’ve encompassed as many topics as possible, you will be able to find out practically everything connected to your account.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers include a rich online article archive where you can find any information that you might require about our hosting services or about the Hepsia Control Panel that we are using. We have created it on the basis of the feedback that we have collected from our customers throughout the years and, as a consequence, our articles touch on specific problems that you may confront and offer the very best means of recovering them, for example getting an HTTP 500 error message or not being able to send emails from your PC although you have the right outgoing mail server settings. The articles are available in each and every section of the Control Panel and you can access them at any time. They can help you broaden your knowledge not only about our platform, but also about the hosting realm in general, as they offer how-to guides and general info such as what file access permissions or cron jobs are.