If your web hosting supplier offers live chat support, you're able to talk with a representative live and find out useful info or get an issue resolved in a very timely manner. The basic advantage of using chat rather than calling to talk to a live person is that you will need only a computer with Internet access, therefore you will not pay any rates in the event that you are in another country or state. In addition, it'll be easier to copy and paste information for example domains, usernames or error messages in other words details which are sometimes difficult to give to the other side on the phone. The live chat is also a quicker way to contact the hosting company's support team compared to using a ticketing system. What's more, in the event that some trouble needs a bit more time to be resolved, you're able to do something else while you wait for support on the live chat, so you won't lose time - something that is not possible in case you're on the phone.

Live Chat Support in Web Hosting

We provide a live chat assistance service for all of the web hosting that we offer and we are able to help you with almost everything in real time. If you don't have an account with our company yet, we'll give you more details about the packages so as to help you to select the most appropriate package. If you are an existing customer, we will be able to assist you with any general or billing issue as well as with plenty of common technical troubles, for instance an e-mail address installation in a desktop e-mail client. When you are unable to phone us for whatever reason or you are in some country where we do not have a local telephone number, the live chat will be the best option to contact us. Of course, some matters require longer time to analyze and test, so you will have to open a ticket to our technicians, however, we're able to save you time and help you with lots of troubles on the chat.

Live Chat Support in Semi-dedicated Servers

We offer live chat support as part of our services, which means that any time you have any questions regarding our semi-dedicated servers, you will be able to contact our customer support team anytime regardless if you have already acquired your account or not. In general, the chat service is for billing, pre-sales and basic questions and troubles, yet we are able to help you with a lot of technical questions as well. We will help you select the optimal package for your websites if you do not have an account yet, we can respond to all of the billing questions or concerns you have or we can help you with installing your new email address on your PC or smartphone - all the abovementioned will be done quickly since our live chat service is available all day long, every day. No matter when you require assistance, you can speak to an agent and save time and effort.