Phone Support in Web Hosting
Because we have live phone support 14 hrs daily, you're able to get in touch with us and speak with one of our customer support representatives to get more information about any of the web hosting that we offer and make sure that our servers meet the system requirements for your websites prior to you buying anything. For your convenience, we now have telephone numbers on 3 different continents so that you'll be able to call the one closer to you - in the USA, the United Kingdom or Australia. In case you're already a customer, you can phone us about general and billing matters, and even about some technical issues. In case the trouble is strictly technical or it can take more time to analyze, you should go through our ticketing system, that will enable both you and our tech support crew to keep track of the information given by each side.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day telephone support, you can be sure that there will always be somebody to help you when you have any queries about the semi-dedicated server plans that we supply. Whether you wish to learn more about the packages, you have a billing issue or some general issue, you can call us. Despite the fact that some more complex issues could require a support ticket to give time to our tech support crew to analyze, we're able to assist you with a range of technical questions over the phone as well, saving you precious time and efforts. Since we have data centers on three continents - in the U.S.A., Great Britain and Australia, we have local telephone lines in all of these countries as well. If you are in a different country, we have a global number where you will be able to contact us.