You will find a lot of web hosting providers on the market, however the majority of them are resellers that have limited resources, especially in terms of support. A good way to distinguish them is the option to get in touch with the company over the phone. The level of support that you can get via this particular way of communication may vary depending on the supplier - a few of them offer expert phone support, many others offer basic and customer support only because some matters are more time-consuming and it's easier to be resolved through a trouble ticket, particularly if the issue needs to be escalated. Still, it is good to know that you can get in touch with your hosting provider since there're tons of small-scale problems which can be managed efficiently and in a timely manner with a telephone call, not mentioning that you're able to get more information regarding the services even before you become a customer.

Phone Support in Web Hosting

Because we have live phone support 14 hrs daily, you're able to get in touch with us and speak with one of our customer support representatives to get more information about any of the web hosting that we offer and make sure that our servers meet the system requirements for your websites prior to you buying anything. For your convenience, we now have telephone numbers on 3 different continents so that you'll be able to call the one closer to you - in the USA, the United Kingdom or Australia. In case you're already a customer, you can phone us about general and billing matters, and even about some technical issues. In case the trouble is strictly technical or it can take more time to analyze, you should go through our ticketing system, that will enable both you and our tech support crew to keep track of the information given by each side.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be sure that there will always be somebody to help you when you have any queries about the semi-dedicated server plans that we supply. Whether you wish to learn more about the packages, you have a billing issue or some general issue, you can call us. Despite the fact that some more complex issues could require a support ticket to give time to our tech support crew to analyze, we're able to assist you with a range of technical questions over the phone as well, saving you precious time and efforts. Since we have data centers on three continents - in the U.S.A., Great Britain and Australia, we have local telephone lines in all of these countries as well. If you are in a different country, we have a global number where you will be able to contact us.