Support and Help Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Answer Warranty

  • Our crew of technicians will do their best to reply to your support inquiries in up to 1 hour. If, however, the trouble you have come across demands assistance from the Administrators’ =Department,= we are going to forward the ticket to the administrator in charge and will write a reply to notify you.

  • Top quality support service

  • Top–class Tech Support Service

  • Our technical assist team will be on shift for you day–and–night to to handle all help request tickets that you send. We offer client assistance for all the apps that are pre–configured on your hosting server. These include our in–house made Site Control Panel, the chosen OS and also the server admin panel (in accordance with the VPS type).

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Site Control Panel that will come for free in your virtual server, you can find an informative Help section, which includes all you should learn about taking care of your web–sites and programs. We have introduced a wide range of how to reports and video tutorials that illustrate the common site maintenance duties in an easy to read fashion.