Customer Support Channels
A 1–hour Response Guarantee
Our user assistance crew is trained to very quickly attend to all our web hosting users’ concerns and advise questions. Via our ticket system, you are able to share your issue and a support staff representative will return to you within max one hour. Basically, practice has confirmed that the typical solution period is 20 min.
A Top–quality Support Service
You could email us 24x7x365 with any concern you have got related to our products and services. We now have technicians working regularly to provide support at any time required. You may use the ticket system or drop an e–mail whenever you want, alternatively you can pick up the telephone or make use of the live chat through business hours.
An Intuitive Help Section
Our company has integrated a broad know–how base into the Control Panel so that you can have effective step by step information whenever you want. Each area of the Control Panel has its own contextual help area offering a variety of how–to content articles. We have also organized movies to give you a much better idea of precisely how to execute any presented job.